Has Chase Bank been hacked lately?

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What counts as “hacked”

Before diving into specific events, it’s useful to define what “hacked” means in this context. It can include:

• A cyberattack directly penetrating systems to steal data (accounts, passwords, personal info).

• System vulnerabilities or glitches exposing customer data.

• Insider threats (employees misusing access).

• Phishing or social engineering attacks affecting customers.

• Technical faults that are mistakenly perceived as hacks.

Often, media reports conflate glitches or fraud misuse with a “hack,” so distinguishing between those is important.

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Confirmed incidents or exposures involving Chase

Here are a few recent, verified events that show Chase has had security or data exposure issues. None so far are confirmed as a large‐scale breach in the sense of “hackers broke in and stole millions of password + account credentials,” but there are several concerning incidents.

1. “Infinite Money Glitch” / Check Fraud Loophole

   • In late 2024, a viral trend on TikTok and other platforms showed people depositing large checks at ATMs and then withdrawing money before the checks had cleared (even if the checks later bounced). (UPI)

   • Chase has sued numerous customers who exploited the glitch. The bank says this was fraud, not a hack. (CNBC)

   • It's not clear how many people were affected, but Chase has demanded repayment and begun legal action. (CNBC)

2. Missing Courier Package with Sensitive Documents

   • In early 2025, Chase reported that a courier package from a branch in Massachusetts went missing on its way to a processing facility. The package contained checks and paperwork with names, addresses, and account numbers. (The Daily Hodl)

   • Chase said there was no evidence so far that the info has been misused, but it is warning customers to monitor accounts, credit reports, and so forth. (The Daily Hodl)

3. Employee Internal Access Errors / Mispostings

   • More recently (2025), there have been reports in certain states (e.g. Massachusetts) of employees improperly accessing customers’ credit or debit card information, triggering fraudulent transactions. Chase has closed or replaced affected cards, reimbursed customers. (The Daily Hodl)

   • In other cases, transaction details (names, addresses, account numbers, transaction amounts) were mistakenly posted to other customers’ accounts. No known misuse has yet been confirmed for those. (The Daily Hodl)

4. Data Breach & Software Issues

   • There are older incidents such as a software vulnerability leading to exposure of plan participant information (names, addresses, possibly SSNs and banking details) in 2024. (Rankiteo)

   • The 2024 breach reportedly affected “over 450,000” with social security numbers involved. (Claim Depot)

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Rumors, Misinterpretations, and “Glitches”

Some reports or stories may make it seem like Chase was hacked, but on closer inspection they are likely not.

• The “viral glitch” stories (e.g. videos of people claiming they could withdraw more than they deposited) are almost all instances of check fraud/exploitation rather than a breach or hacking into bank systems. Chase has stated that these are not security breaches but rather misuse of loopholes. (CNBC)

• Technical outages generally (e.g., websites or mobile apps going down or showing zero balances temporarily) have occurred, but banks tend to classify those as internal errors, glitches, not necessarily external attacks. (InfoWorld)

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Has there been a recent large‐scale hack?

As of the latest public information up to mid/late 2025:

• No large scale breach has been confirmed where hackers accessed and stole massive amounts of passwords, full account login data, or SSNs on a scale beyond what was already disclosed in earlier incidents.

• Many of the reported issues are isolated incidents, internal employee misuses, or errors in process (lost physical paperwork, mis‐routing, etc.).

• Chase appears proactive in many of these – they issue notices, reimburse affected customers where necessary, and are taking legal actions where appropriate.

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What to watch out for (and what you can do)

Even if there hasn’t been a new mega‐breach recently, these incidents show that there is still risk. Here are things to be cautious about and actions you can take:

What to be alert to	Why it matters
Unexpected transactions, or notifications of logins from new devices	These may signal someone has accessed your account info
Emails or messages asking for your credentials or personal data (“phishing”)	Hackers often use social engineering rather than hacking bank infrastructure
Statements showing large negative balances or large holds after “glitches”	Some people tried exploiting check flaws and ended up in trouble (ABC 10 News San Diego KGTV)
Loss/theft of physical documents or mail containing sensitive info	Like the missing courier package incident (The Daily Hodl)
Employee data mishandling	Even internal staff errors or abuse can expose data (The Daily Hodl)

Protective steps you can take:

• Use strong, unique passwords and update them regularly.

• Turn on two-factor authentication (2FA) wherever possible.

• Monitor your bank statements, credit card bills, and credit report.

• Be cautious about what data you share, especially physical documents (mail, checks, etc.).

• If the bank notifies you of something missing, lost, or compromised (e.g. paperwork or account info), follow their instructions (fraud alerts, freezing accounts, etc.).

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